Addressing the broader challenge of job dissatisfaction and disengagement in our current workforce should take on a more proactive sentimentality. In this touchy recession recovery period, it’s important to be aware of and address unhappy employees. Managing the JetBlue/Steve Slater Risk, an article by HCI.org’s Katie Ratkiewicz, discusses the infamous Steven Slater of JetBlue, and his […]

Would a new job title that actually depicted what you do every day make you more or less excited about and engaged in your job? What effect do job titles have on the talent attraction process? A Rose by Any Other Name?, a Human Capital Institute blog article by Amy Lewis discusses this very idea. […]

Leadership often involves a variety of argumentative styles – from negotiating tough deals to handling strong objections – arguing is an art form. To do these things, we use all the verbal means available, be that arguing, promising, or making deals. Forbes.com published How To Win An Argument Without Words, an article by Nick Morgan, which […]

It’s always difficult to give up control, especially when you cannot and will not accept anything less than the perfectionism and high-level performance you expect of yourself. In a recent article from BNET.com, Jay Steinfeld discusses the difficulties of being able to work on your business instead of in it. Efficiently delegating tasks to employees […]

In a recent article published by the Human Capital Institute, author Katherine Ratkiewicz questions BP’s response to the disastrous oil spill from a Learning and Development perspective. Ratkiewicz asks specifically about what BP could have done, and what needs to be done in the coming months and years to correct an obvious gap in the […]

Decisions regarding compensation in this day and age are intricate. The website PayScale for Employers offers a little help in understanding trends and compensation decisions today. The website offers a helpful blog called Compensation Today. One of their useful articles discusses compensation decisions observed in 2009 and what’s predicted for 2010. PayScale’s director of customer […]

A recent article from Forbes.com, To Run A Business Better, Rethink Its Playscript, written by Michael G. Jacobides, parallels your company’s strategy with a play. His research suggests that companies should develop their strategies by writing descriptions of the logic, storylines, decisions, and motives behind what they do and who they do it with. He […]

In the face of a corporate disaster, it’s imperative to look beyond equipment failures and natural disturbances to determine if human factors or people-management practices were an underlying or contributing cause. Aside from taking accountability for any “critical accident”, investigations play a strategic role in identifying red flags of impending disaster that could serve as […]

What is the best way to maintain a level organization where information flows freely between the CEO and the employees? The answer is surprisingly simple: Everyone must work together toward common goals and point out issues that might prevent the company from reaching its objectives. Wait, surely there’s more. Read on – In an interview […]

ADWEEK.com published Your Culture Is Your Brand, an article by Tony Hsieh in June, 2010. The article focuses on how customer service shouldn’t be just a department, it should be the entire company. Hsieh describes the idea that every employee can affect your company’s brand, not just the front-line employees that are paid to talk […]