Showroom Coordinator – W. Palm Beach, FL

Do you go over and beyond to exceed your customer’s expectations?  Do you have a sales background and up to challenging situations?  If so, we want to hear from you!      Haifa Limestone, a leading importer, fabricator, installer and restoration specialist for all indoor and outdoor stone applications, is seeking a talented Showroom Salesperson for its retail showroom.   We are at the cutting edge of our field and every project presents new challenges as we explore possibilities for our clients.  It’s exciting and fast paced.  There is great potential for growth at Haifa!

If this describes you, and you can prove it, you could be a great fit for our team.

Why Haifa?

  • We are a solid company in business for 29 years with a company culture based on our core values
  • We are in control of the entire process, including importing, designing, fabrication, installation and service which enables us to be more successful in each project
  • We work with top architects, designers and clients on the most incredible homes in the world
  • We live or die by the attention to details which has served our clients well
  • We don’t play games and are free of drama while having fun in the process
  • Our team is passionate about what we do

Snapshot of Key Accountabilities:

  • Meets and greets all internal and external customers.
  • Coordinates sample requirements for sales staff, maintains pricing schedules
  • Coordinates showroom/office schedules and activities, tracks progress and results as directed by management.
  • Orders all samples for customers and maintains inventory levels as required.
  • Responsibilities may include but are not limited to screening telephone calls, assisting with coordination meetings, ordering office supplies, marketing materials and other sales or administrative related requests.
  • Maintains master calendar and showroom/office schedules. Opens, dates, and sorts incoming mail.  Coordinates all Federal Express, UPS, Overnight shipments and any other packages, incoming and outgoing.
  • Regularly document account plans, sales activities, and opportunity tracking
  • Conduct quotation follow-up to ensure customer satisfaction.
  • Understand and establish client expectations and effectively communicate to appropriate parties.

Traits required for success:

Our ideal candidate is an effective and persuasive communicator who is adept at working with and through others and building and maintaining relationships.  You are a very friendly, socially focused person with a “how can I help you?” attitude and understands that helping, not pressuring, fosters customer relationships.  As each day is different from the next, you function well in a fast paced environment and can easily manage multiple projects simultaneously.  Your sense of urgency combined with getting the work done in complete and accurate detail in accordance with our high standards is mission critical.  Close and cheerful follow up, capably conveying information regarding our products to the customer is required.  Well spoken, great listening skills, professional, courteous and energetic describe you well!

Skills/Experience/Knowledge required:

Must haves:

  • Minimum 2 years experience as a design assistant or showroom sales
  • Outstanding customer service skills
  • Ability to ask the right questions to uncover additional opportunities (upselling)
  • Proficient with MS Office (Word, Excel, Outlook and Power Point)

 

Of value:

  • Experience with retail sales of stone products
  • Conversant in Spanish is a plus
  • Experience with QuickBooks helpful