The presentation by HR Matters, “How to Hire So You Don’t Have to Fire”, was outstanding. Ms. Roffwarg was well prepared and organized, maintained extraordinary rapport and invited meaningful participation, and is extremely knowledgeable about hiring. I now have a much clearer understanding of the importance of planning in the hiring process and the relevance of asking historical vs. rhetorical questions. What I learned will go a long way in developing my company’s plan for better hiring. I enthusiastically recommend this program.